Guide For Accessibility
Please find our Accessibility Guide, information on how to book Personal Assistant tickets and details on our Superstar Day.
Accessibility Guide - Ascot
Our Accessibility Guide will give you a detailed and realistic view of the Experience and the services that we can offer for those with accessibility requirements. It will enable you to assess your own abilities and make an informed decision about whether the experience is suitable for you and your loved ones. Click the button below to view the guide.
Accessibility Guide - Ascot
Sensory Guide for Big Folk Ascot
Our Sensory Guide is designed to help you and your Small Folk prepare for your magical Lapland adventure. It provides a step-by-step overview of what to expect in each area, including the characters you’ll meet, sensory environments and seating arrangements. You can explore the journey together in advance, helping you decide what to share with your Small Folk and what to keep as a magical surprise.
Sensory Guide - Big Folk Ascot
Accessibility Guide - Manchester
Our Accessibility Guide has been produced to give you a detailed and realistic view of the Experience and the services that we can offer for those with accessibility requirements. It will enable you to assess your own abilities and make an informed decision about whether the experience is suitable for you and your loved ones. Click the link below to open guide.
Accessibility Guide - Manchester
Personal Assistant (PA) Concession Tickets
Our Personal Assistant Ticket Guide outlines the booking and eligibility process for booking Personal Assistant (PA) Concession tickets. Please click the button below to view the guide.
Personal Assistant Ticket Guide
Superstar Day