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Plan Your Experience

Such a special adventure should be planned to perfection! Here is all the Elven information to make your experience in Lapland as magical as possible!

Visitor Information

Pre Departure

It's time to start preparing for your journey to Lapland! Have a look at our Elven top tips to best prepare for your journey.

Getting Here

LaplandUK can be found in the heart of Swinley Forest.
Find out how to get here.

Food & Drinks

From Plume's Pantry to Pumpernickel's restaurant, there's an Elven feast for everyone.

Accessibility

We make every effort to ensure our Elven World is fully inclusive and that the experience is accessible to as many guests as possible.

MyLapland

Your MyLapland account is where you will be able to personalise your Lapland visit. You can order additional invitation boxes, jingles and magical extras and update your Small Folk’s information for their private audience with Father Christmas.

My Lapland

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FAQs

Is there parking at LaplandUK?

Yes, there is onsite parking at LaplandUK and each booking includes a complimentary space.

What time should I arrive for my visit?

The time you book is the time your tour will depart and your journey to Lapland begins!

To avoid disappointment, we recommend you aim to arrive 20-30 minutes before your tour time. Ahead of checking in to your tour, you can enter the Elven Bazaar where you will meet Grapevine the reporter Elf and get your Winter Edition of the Lapland Grapevine. Here, you can also find Plume’s Pantry and grab a quick bite to eat or hot chocolate.

As Lapland is sold out for 2023 and each family require their own seating, it will not be possible to join a later tour should you arrive late. Instead, you will be taken to join your tour wherever it has reached in the experience and will sadly miss earlier parts of the show.

What restaurants do you have in LaplandUK?

Lapland features several cafés, as well as a restaurant in the Elven Village.

Families will have the opportunity to choose from a range of delicious meals including gluten and dairy free, vegetarian and vegan options as well as an array of sweet treats for all the family, including crepes, ice cream and hot chocolate. There will also be a selection of delicious refreshments to choose from upon arrival before you begin your tour.

Explore our restaurants and their menu’s here.

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